But not merely that, Dialpad's Ai Scorecards may also evaluation sales phone calls routinely for whether sellers did everything mentioned about the scorecard standards.
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As an example, if I have been considering Competitor X and wanted to see how often it comes up on sales calls, I'm able to create a “Personalized Minute” in Dialpad for Competitor X:
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The actors are Highly developed AI-generated avatars, looking and sounding highly lifelike, but the System is limited to these electronic actors. This limitation would not allow for buyers to instantly include Stay human actors or their unique recordings to the platform.
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Say you've included “Rep questioned the prospect who the choice-makers are" to scorecard requirements. When the agent asks about decision-makers, whoever grades that connect with will promptly see that the action was accomplished: